How TickerChats handles personal data

Controller and operator

TickerChats is operated by Wexrowe Integrated Solutions LLC, 32 N Gould Street, WY 82801, Wyoming, United States of America.

1. Data TickerChats processes

Depending on how the service is used, TickerChats may process:

• Account and authentication data such as email address, password hash, two-factor authentication status, session identifiers, and login security logs.
• Profile and organization data such as name, job title, phone number, company details, timezone, office assignment, and workspace roles.
• Project collaboration data such as messages, meeting invitations, uploaded audio, timesheets, schedules, documents, drawings, forms, attachments, approvals, OCR output, and activity timestamps.
• Public feature data such as careers applications, newsletter subscriptions, and external meeting participation information.
• Technical data such as browser information, approximate connection metadata, audit logs, and error records used for reliability and security.

2. Why the data is used

• To create and manage user accounts, workspaces, projects, meetings, and communications.
• To protect the platform through authentication, authorization, fraud prevention, abuse detection, and operational monitoring.
• To send essential service emails such as confirmations, password reset emails, invitations, and security notifications.
• To administer subscriptions, billing, support workflows, and customer requests.
• To provide optional marketing communications such as the newsletter when a person has subscribed.

3. Cookies and similar storage

TickerChats uses cookies and local browser storage for sign-in state, security, workspace continuity, user preferences, and basic website consent choices. These technologies help keep users signed in, remember selected workspaces, and improve stability and security.

4. Sharing and service providers

TickerChats may rely on service providers for file storage, transactional email, billing, bot protection, browser-based meeting relay, 3D model processing, connected mailbox workflows, AI-assisted transcription and structured parsing, OCR, document preview, IP-based security enrichment, and feature-specific location or weather services. Data is shared only when necessary to provide the relevant feature, protect the platform, or satisfy legal obligations.

The current verified vendor list is published on the Subprocessors page and may change when TickerChats enables, removes, or replaces integrations.

5. Retention

Personal data is retained only for as long as needed to operate the service, maintain records, resolve disputes, enforce agreements, or satisfy legal obligations. Retention periods may vary by record type, workspace configuration, and legal requirement.

6. Security

TickerChats uses administrative, technical, and organizational measures intended to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No system can guarantee absolute security, so users should also protect account credentials and enable two-factor authentication where available.

7. User rights and requests

Depending on applicable law, people may have rights to access, correct, delete, restrict, or object to certain processing activities, as well as rights related to portability or consent withdrawal. Newsletter subscribers can use the unsubscribe and delete options provided in newsletter emails.

8. Policy updates

TickerChats may update this page when product features, legal requirements, or operational practices change. The effective date at the top of the page indicates when the current version took effect.